Delivery and returns


Delivery methods available:
1. Europe – courier and letter post.
2. Poland – courier, letter post, paczkomaty.
Shipping costs are calculated automatically based on the weight of the shipment when placing the order.


Symbio Media Group’s return policy complies with applicable laws.
1. The buyer has the right to a refund on the basis of an invoice within 14 days of receiving the goods.
2. The item cannot bear any signs of use or be damaged.
3. The amount of the refund includes the purchase price of the goods and the delivery cost up to the amount corresponding to the cheapest shipping option.
4. The cost of returning the goods is borne by the buyer. The total amount due will be refunded to the bank account indicated by the buyer within 14 days of receipt of the return of the goods.
5. Returns should be sent to the following address: Symbio Media Group, ul. Rzemieślnicza 23, 62-081 Przeźmierowo (Poland)